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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Hunt-Thomas

Brittany Hunt-Thomas

November 12, 2026

5  out of  5
rating by Brittany Hunt-Thomas
"Quick, efficient and knowledgeable ❤️"
We responded:
"Brittany, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Carolina Lopez

November 9, 2026

5  out of  5
rating by Carolina Lopez
"I have been with them for more than 10 years, my asesora is the best, with her I feel very comfortable and confident she does not give a unique service, her name is Liliana de Leon,"
We responded:
"Thanks so much for the 5 stars Carolina. We are thrilled you're a long standing customer and that Liliana takes such wonderful care of you. We really appreciate your support and are pleased to help with life, property, and disability insurance -truly protecting our customers means a lot to all of us here on Melissa Snively’s team. "
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Keren Emmanuel

November 5, 2026

5  out of  5
rating by Keren Emmanuel
"When you think of exceptional customer service, Mrs. Siena is the ideal example! She is warm, welcoming, helpful, and genuinely friendly. She goes above and beyond to make you feel valued and appreciated. Highly recommended!"
We responded:
"Keren, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Snively’s team and we're thrilled Siena took such great care of you! Please reach out to us if any questions come up!  - Melissa Snively’s Insurance Team "
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Nelly Ramirez

November 5, 2026

5  out of  5
rating by Nelly Ramirez
"Tony. Fue muy claro con sus explicaciones, y me ayudó a entender todo!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Melissa Snively’s Team! We deeply appreciate your kind words here in Lithia . "
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Santos Guerrero

November 4, 2026

5  out of  5
rating by Santos Guerrero
"Very attentive and professional services! Always a pleasure to talk to Toni and anyone in this office."
We responded:
"Santos,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you find our services reasonable and that Toni and the team have been attentive and professional. It’s always a pleasure assisting you with your vehicle insurance needs. We look forward to continuing to provide you with excellent service!"
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keith pickens

November 3, 2026

5  out of  5
rating by keith pickens
"Great service and very professional"
We responded:
"Thank you for the 5-star review, Keith! We’re proud to serve the Lithia community and truly appreciate your support. We are thrilled to have left such a positive impression. "
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chetan shah

November 2, 2026

5  out of  5
rating by chetan shah
"You deserve 100 more ⭐⭐⭐⭐⭐ Siena.

I had a wonderful experience working with Siena at State Farm. She was professional, patient, and genuinely helpful from start to finish. She took the time to understand my family's needs, explained all of our coverage options clearly, and never made us feel rushed or pressured. Every question was answered thoroughly, and she made the whole process easy and stress-free. It's rare to find someone who combines knowledge with such a personal touch. I highly recommend Siena and this State Farm office to anyone looking for an agent who truly cares about their customers. Thank you, Siena!"
We responded:
"Thank you so much for your kind review, Chetan! We’re truly happy to hear that Siena was able to take the time to understand your family’s needs and walk you through your coverage options clearly and comfortably. Providing a helpful, stress-free experience is exactly what we aim for.

We really appreciate your recommendation and are grateful for the opportunity to serve you. Thank you again for your feedback!"
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Gisela San Antonio

October 30, 2026

5  out of  5
rating by Gisela San Antonio
"La atención de Tony fue muy buena"
We responded:
"Wow, thank you for the 5-star review, Gisela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Doug Felton

October 29, 2026

5  out of  5
rating by Doug Felton
"Patty was great° Very friendly, as well as knowledgeable."
We responded:
"Doug, thank you for the fantastic review! We are thrilled Patty was so great and friendly! We’re always here to support you with your insurance needs in Lithia. "
Profile photo of Lazara Quintero

Lazara Quintero

October 28, 2026

5  out of  5
rating by Lazara Quintero
"Muy agradable y profesional . La mejor Atencion"
We responded:
"Thanks so much for the fantastic rating, Lazara! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Lilina Hernandez

October 28, 2026

5  out of  5
rating by Lilina Hernandez
"Excelente servicio , en especial el Agente Tony, muy profesional y competente . Amable , paciente . Siempre que necesite aclarar cualquier situación , me ayudo y resolvió todas mis inquietudes con mucha disposición."
We responded:
"Thank you so much for the 5 stars, Lilina! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Karen Mohammed

Karen Mohammed

October 28, 2026

5  out of  5
rating by Karen Mohammed
"Annette took the time and was bery patient in assisting in answering all my questions and concerns. She was very professional and knowledgeable. Greatly appreciated. Thank you"
We responded:
"Wow, thank you for the 5-star review, Karen! We're thrilled to hear Annette took such great care of you! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Brenda Graves

Brenda Graves

October 28, 2026

5  out of  5
rating by Brenda Graves
"Siena was awesome. She gave me a great monthly price thats fits into my budget and she helped me call Progressive to cancel my policy with them. I will highly recommend her and Sate Farm. I gave 5 stars.
Thank you Siena!!!"
We responded:
"Hi Brenda, thank you so much for your kind review! We love hearing you had such a great experience with Siena. We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Snively’s team.  Please reach out to us if any questions come up!  - Melissa Snively’s Insurance Team "
Profile photo of Eduardo Sobrino

Eduardo Sobrino

October 28, 2026

5  out of  5
rating by Eduardo Sobrino
"Siena was amazing!! Made the whole process easy and painless. Thank you!!!"
We responded:
"Thank you so much for the 5 stars, Eduardo! We love to hear that Siena took such great care of you! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Spence Autry

Spence Autry

October 28, 2026

5  out of  5
rating by Spence Autry
"Tony was very helpful getting my new car added to my policy. He was efficient and courteous."
We responded:
"Thanks so much for the 5 stars! We're thrilled to hear Tony was so helpful. We really appreciate your support - it means a lot to all of us here on Melissa Snively’s team. "
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Mike Solomon

October 27, 2026

5  out of  5
rating by Mike Solomon
"Lily is very thorough helps you through all phases and articulates and explains all areas thoroughly of auto insurance. A pleasure to do business with. She even worked me through the technology.
Mike Solomon"
We responded:
"Hi Mike, we really appreciate your review! We’re so glad you had such a positive experience with Liliana and my team here in Lithia.  If you ever need help, we are just a phone call away!  We are so blessed to have such great customers!"
Profile photo of Juan Garcia

Juan Garcia

October 27, 2026

5  out of  5
rating by Juan Garcia
"I was super pleased and thankful for Liliana DeLeon. She took care of our needs and talked through every detail on all the discounts & savings that we could gain with State Farm. Her professionalism was top tier and her caring for those that she speaks to speaks volumes on her commitment to help others. Thank you Liliana for your expertise in the world of business and insurance management."
We responded:
"Wow, thank you for the 5-star review, Juan! We truly appreciate your support and are thrilled Liliana took such great care of you and her professionalism was top tier. Her passion for helping others radiates brightly. We're happy to help with any of your needs. "
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wayman roy

October 26, 2026

5  out of  5
rating by wayman roy
"Siena,was very nice and friendly and I give her 5 stars also!!!!!"
We responded:
"Wow, thank you for the 5-star review, wayman! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Teri Meriwether

Teri Meriwether

October 23, 2026

5  out of  5
rating by Teri Meriwether
"I was very pleased that Liliana was able to help me navigate new insurance policies with State Farm. I have been with another company for many years. I was leary of change. Liliana made it very evident that I could get much more coverage for my car and property at a better rate , than my current coverage. She made the process to switch very easy. Much appreciated Liliana!!"
We responded:
"Teri, thank you for taking the time to leave such a great review - we’re so grateful for your feedback and are thrilled your experience with Liliana was so wonderful. Our team is always happy to help with your auto and renters insurance."
Profile photo of Edel Llanes

Edel Llanes

October 22, 2026

5  out of  5
rating by Edel Llanes
"Es muy importante la comunicación entre humanos y ustedes tienen el don dela palabra , siempre estaré agradecido con sus servicios y gracias en especial al señor Tony Cortez que supo darle solución a mi situación bendiciones para todo el equipo de trabajo"
We responded:
"Hi Edel, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Snively’s tean and especially Tony! Please reach out to us if any questions come up! "
Profile photo of Margaret Hall

Margaret Hall

October 17, 2026

5  out of  5
rating by Margaret Hall
"Great service at Melissa Snively State Farm. I was confused about the transition from Citizens to Manatee homeowners insurance. I was immediately connected to Patty who answered all my questions and changed my personal information on the current policy. She did her own research for me and called me back to assure me that all was well and that my new packet of information and declaration page from the new insurer was in the mail. I received exceptional and personal service and wish to spread the news. I have 2 other policies with State Farm and receive the same good service and attention."
We responded:
"Thanks so much for the fantastic rating, Margaret! We’re so glad you had a great experience with Patty. Her passion to help others is top notch. We're pleased we were able to help and leave such an impression. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Claudia Olivera

Claudia Olivera

October 14, 2026

5  out of  5
rating by Claudia Olivera
"Excelente Customer servise recomendados 100% pregunten por Liliana"
We responded:
"Claudia, it means so much to hear you had such a great experience with Liliana! Thank you for sharing this this wonderful feedback. "
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Denise Irby

October 13, 2026

5  out of  5
rating by Denise Irby
"Annette Godin was extremely helpful and patient with all my questions. I would highly recommend her for any of your insurance needs whether it be for your auto, homeowners or especially in my case, the HO6 condo policy. Do not hesitate to contact her."
We responded:
"Thank you so much for the 5-star rating, Denise! We're pleased to hear that Annette was so helpful and knowledgeable. Our team is happy to help with any of your auto or home insurance needs. "
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Kelby Koop

October 13, 2026

5  out of  5
rating by Kelby Koop
"Isabella is excellent to work with!"
We responded:
"Kelby we are thrilled to hear that Isabella took such great care of you! We're always happy to help our customers and community. Thanks for the wonderful review!"
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kenia alvarez

October 12, 2026

5  out of  5
rating by kenia alvarez
"Yari estoy muy agradecida por su ayuda y buen trabajo, la recomiendo 100%"
We responded:
"Thank you, Kenia! We appreciate your review and the opportunity to serve you!"