
State Farm® Insurance Agent Melissa Snively
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lissette
May 7, 2025
"Wonderful service!! We switched from Geico to State Farm and are truly happy with it. Liliana is amazing. She makes you feel like you are part of their family. I already recommended her and her office to my family members."
"Thank you, Lissette, for your kind words and for choosing us for your insurance needs. We're so pleased to hear that Liliana has made you feel at home and that you're satisfied with our service. We appreciate your recommendations and look forward to continuing to serve you and your family."
J B
May 5, 2025
"Great at first, but service fell off. Took weeks sometimes with multiple emails to get a response. Was quoted something by an employee to get a lower rate and they apparently fired that person and wouldn't honor what was offered. When we switched, our new agent showed they sent the new policies several times, but they "didn't receive". We were with them for 4 years, but the customer service changed a lot. For the worse. If you like SF, we would recommend a different agent."
"Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we fell short of your expectations. Providing prompt communication and consistent service is incredibly important to us, and it’s clear we didn’t meet those standards in your case. Regarding the quoted rate and policy transfer issues, we apologize for any confusion or frustration caused during the process. We strive to ensure all interactions are clear and seamless, and it’s disappointing to learn we did not deliver that for you. We value the years you spent with us and regret that we couldn’t maintain the level of service you originally experienced. Your feedback is invaluable and will help us improve so we can better serve our clients moving forward. If there’s anything further we can do to address your concerns, please don’t hesitate to reach out. Thank you again for taking the time to share your experience, and we wish you all the best with your new agent."
Kimberly Giliberti
May 5, 2025
"Jennifer T. is always so helpful, knowledgeable and friendly. Melissa really has a wonderful team!"
"Thank you for your kind words! Jennifer truly embodies our commitment to providing reliable coverage information and exceptional customer service. We’re so glad you’ve had such a positive experience with our insurance agency!"
InterFaith Quest
April 30, 2025
"prompt positive service assistant"
"Thank you, InterFaith Quest, for your generous feedback and excellent rating! We’re delighted to know that our service assistant was prompt and fulfilled your expectations. If you require any additional assistance, please don’t hesitate to contact us."
Diane Tierney
April 29, 2025
"We are very happy with the service provided by this agency, particularly by Liliana DeLeon. She answered all of our questions quickly and precisely. She also managed to save us more than a few bucks, which is an added plus! We would definitely recommend Liliana and this agency to anyone looking for great service."
"Thank you, Diane, for sharing your positive experience with us. We're glad to hear that Liliana was able to assist you effectively and help you save money. Your recommendation means a lot to us, and we appreciate your trust in our agency."
Angie Hartley
April 29, 2025
"Randi was amazing!! She was very informative and is great with communication! She worked with me to get me the best rates for me!"
"Thank you, Angie, for your kind words! We're glad to hear that Randi was able to assist you effectively and find the best rates. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Susan Ouyang
April 26, 2025
"I am very grateful to Siena for her patience and professionalism in explaining insurance to me. She knew that I was not eligible for State Farm Insurance but still gave me the best service. This is rare in today’s society. So I strongly recommend Siena as the best agent."
"Thank you so much for your glowing review! We’re thrilled to hear about the excellent experience you had with Siena. Her dedication to providing outstanding service and taking the time to explain insurance concepts is what we strive for at State Farm. Siena’s commitment to helping you navigate your options truly reflects the core values of State Farm—being a good neighbor and prioritizing what’s right for the customer. We appreciate your strong recommendation and hope we can assist you with any insurance-related needs in the future. "
L and M Garvey
April 25, 2025
"Years ago Siena suggested a supplemental hospital insurance for my husband who was under age 64 and in good health. She sure knows her products. We just used this low cost insurance and were paid 300 to 400 dollars a day for a hospital stay. Blew my mind when I opened the mail and found a check for 18,000 dollars. If you are in good health you never know when something could happen. Looking out for our future, that agent Siena Hersh, knew that unexpected day could come. She protected our lifestyle and piece of mind. I have had claims with this insurance 2 other times. As as long as my small premium is paid my husband can collect any time he is hospitalized. Thank you, thank you. I'm so glad we listened to our Agent Siena Hersh."
"Linda, we really enjoy doing business with you. Thank you for your kind words and allowing us to help you with your insurance needs! "
Matthew Davis
April 24, 2025
"Great experience working with Sienna Hersh. She took her time explaining everything and advising me of all my options so I could make an informed decision. Highly recommend!"
"Thank you for sharing your experience! We’re glad Siena took the time to explain your options and help you make an informed decision. At our State Farm office, we aim to provide exceptional service. Your recommendation means so much to us—thank you for choosing State Farm!"
Ferrando Macchetta
April 24, 2025
"Erika, Isabella, and Barbara were exceptionally helpful and patient as they notorized and witnessed our house selling documents...at LUNCH TIME!! Thank you ladies!!"
"Thank you, Ferrando, for sharing your experience with us! We're glad to hear that Erika, Isabella, and Barbara could assist you with your documents, even during their lunch break. We appreciate your kind words and your trust in our team. "
David Prince
April 23, 2025
"Randy took great care of us when I needed to transfer my in-laws policies to Florida. Quick and professional."
"David, we appreciate your feedback and are thrilled to know you had a great experience! We look forward to continuing to serve your insurance needs!"
Rosemary Hernandez
April 23, 2025
"Randi The State Farm agent that helped me was awesome. She explained everything to me. At first we did have a little issue. But it got fixed she went out of her way to fix it.I wish they are more like her"
"Thank you, Rosemary, for sharing your experience with Randi! We are delighted to hear that she successfully resolved the issue and delivered outstanding service. Your feedback is invaluable, and we will be sure to convey your kind words to her."
Dalia Keyes
April 23, 2025
"I recently met with Siena and she was very helpful and able to save me money by bundling my auto and home owners. I would highly recommend her and Melissa Snively State Farm Agent for your auto and home owner needs"
"Thank you so much for choosing us, Dalia! We’re truly excited to help protect what matters most to you, both today and in the future. We can’t wait to serve you for many years to come!"
Morgan Adams
April 23, 2025
"Isabella Hellman and Erica were so welcoming as soon as I walked in the door!!! They made me feel so good!!!"
"Morgan, thank you for taking the time to leave such a great review! We’re lucky to have customers like you and are always here whenever you need us!"
Don Goodson
April 18, 2025
"I had a great experience working with Siena Hersh. She was able to get me the coverage for my new equipment and at the same time tried to see if they could cover my car. Very professional and would recommend her to others that might be in the market for new insurance."
"We appreciate you, Don! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
Wendy Ortiz
April 17, 2025
"Randi Wilson was very helpful, professional and prompt in her responses. It’s a pleasure to work with her."
"You’re the best, Wendy! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
James Plante
April 16, 2025
"I have been a customer of State Farm for over 35 years, I know there may be cheaper insurance out there, but i believe in the slogan "Like a good neighbor" in the handful of times i needed to call on them, they always have delivered quick, professional responses that satified my needs. the most recent team member I had interacted with was Jennifer Teems, it was in reference to my 90 year old mother Inlaws homeowners policy. My inquiry was in regards to lowing her insurance premium, within two days, she got back to me with a few options that met her needs and saved her over $1000 per year. I really appreciate Jennifer listening and understanding my needs and than taking the time and effort to come up with a viable solution that once again met my needs. Thanks Jennifer and Thank you State farm for being a good neighbor."
"Thank you so much, James! We really appreciate your kind words and your loyalty as a State Farm insurance customer for over 35 years. It’s wonderful to hear that Jennifer was able to help you and your mother-in-law with your insurance needs so effectively. Your trust means the world to us, and we can’t wait to keep serving you in the future!"
Joe
April 11, 2025
"An absolutely wonderful experience working with Melissa and her team. I specifically worked with Liliana and she was such a delight to deal with. She was so professional, responsive, kind, and understanding of my needs. The whole process in obtaining insurance was stress free, transparent, and saved me money! A huge thank you for a terrific experience and job well done. I will certainly be recommending your office to anyone I can."
"Thank you so much, Joe! We really appreciate your kind words and love hearing about your experience with us! It’s fantastic to know that Liliana and the team made everything smooth and enjoyable for you. Your recommendation truly means the world to us, and remember, we’re always here for you whenever you need assistance!"
Christopher Bahl
April 9, 2025
"Friendly and honest service for quotes. Siena patiently walks you through the whole process and explains everything. She also offers features that you may or may not know of to get a full competitive quote."
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Siena. Our team takes pride in providing friendly and honest service, and it's great to know that Siena was able to guide you through the process and explain everything clearly. We always strive to offer comprehensive and competitive quotes to meet our customers' insurance needs. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!"
William Wolf
March 26, 2025
"They called offered an auto insurance rate that was better than their competitors helped bring my premium down and their customer service was on point. Everything was explained in detail."
"William, Thank you for your kind words! We're glad we could offer you a competitive rate on your auto insurance and help reduce your premium. It's great to hear our customer service team provided detailed explanations and met your expectations. If you need anything else, we're here to help!"
Maria Rodriguez
March 25, 2025
"Liliana was great and knowledgeable. I appreciate all of her insights. I definitely recommend to consult with this agent."
"Thank you for your kind words! We’re thrilled to hear that Liliana provided you with great insights and a knowledgeable experience. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Amy McLane
March 25, 2025
"Not only do I have my auto insurance with Melissa Snively, they are my reliable source for notaries. They always go above and beyond. Highly recommend! Thank you for providing your notary services free of charge to our community, even non customers!"
"Thank you for continuing to support your local State Farm agency! We are happy to give back to our community by providing notary service."
mariana del valle Rios
March 25, 2025
"Excelente esta agencia de seguros en especial la agente liliana ya tengo 4 años con ella y tiene una capacidad para solucionar problemas es muy profesional y muy eficiente cuando tuve un accidente de perdida total todo se gestiono muy rápido de forma sencilla gracias a ella a todos mis amigos y familiares siempre se la he recomendado por que te sientes que estas acompañado en cualquier proceso que necesites con statefarm"
" ¡Qué maravilloso testimonio sobre tu experiencia con la agente Liliana y la agencia de seguros! Se nota que ella realmente se preocupa por sus clientes y hace todo lo posible para ayudarlos en momentos difíciles. Es genial saber que te sientes acompañado y respaldado en cualquier proceso con State Farm. Gracias por compartir tu experiencia, seguro que será de gran ayuda para otros que estén buscando una buena agente de seguros."
Debbie Morrell
March 22, 2025
"Jennifer thanks for all your help!😊 You were so patient with me with all my questions and concerns. You listened to me about my current needs and offered me great advice. Thank you so much🥰"
"Thank you so much, Debbie, for your lovely words! We're absolutely thrilled to hear that Jennifer was there to help you with such patience and effectiveness. Your happiness means the world to us, and we truly appreciate you sharing your experience!"
Mohammad Danish
March 20, 2025
"Siena hersh was awesome. Very Efficient and professional took care of my needs and was able to help me with everything I needed. Will recommend my friends and family to her."
"Thank you, Mohammad, for your thoughtful review! Our team is dedicated to providing personalized service and peace of mind, and we’re so glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "