Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Escudero

Ken Escudero

August 13, 2025

5  out of  5
rating by Ken Escudero
"If you’re in need for Auto/Home insurance, look no further. Siena was amazing at providing quotes and followed up prompted when binding coverage. I would totally recommend calling Siena for a quote. Thanks Siena"
We responded:
"Thank you so much for your wonderful review, Ken! We're thrilled to hear that Siena provided you with excellent service and made the process smooth and efficient. Your recommendation means a lot to us. If you ever need anything else or have any questions in the future, don’t hesitate to reach out. Thanks again for choosing us!"
Profile photo of Christina Collins

Christina Collins

August 12, 2025

5  out of  5
rating by Christina Collins
"Jennifer is always happy to help and willing to go the extra mile. She is prompt, friendly, and thorough."
We responded:
"Thank you, Christina! We’re so glad you’ve had such a great experience with Jennifer. She truly cares about helping our customers and making sure everything is taken care of quickly and thoroughly. We appreciate you sharing your kind words! "
Profile photo of William Frederich

William Frederich

August 11, 2025

5  out of  5
rating by William Frederich
"Randi was very knowledgeable and helpful in addressing our insurance needs."
We responded:
"Thank you for your kind words! We’re so glad to hear Randi was knowledgeable and helpful in taking care of your State Farm insurance needs. We truly appreciate your trust and look forward to continuing to serve you."
Profile photo of Joan Goode

Joan Goode

August 11, 2025

5  out of  5
rating by Joan Goode
"Agent friendly and efficient"
We responded:
"Thank you for sharing your experience! We’re happy to hear you found our agent friendly and efficient in helping with your vehicle insurance needS!"
Profile photo of Benny Thomas

Benny Thomas

August 11, 2025

5  out of  5
rating by Benny Thomas
"Melissa was great! She helped me with my insurance policy and she was quick to respond with any issues that I had regarding the insurance policy."
We responded:
"We’re so glad to hear you had a great experience! It’s wonderful that we were able to assist quickly and address all your insurance policy questions. Thank you for choosing our State Farm Insurance agency! "
Profile photo of Diane Kemp

Diane Kemp

August 10, 2025

5  out of  5
rating by Diane Kemp
"Each time I visit the office, I am greeted right away by a friendly face. Any questions I have are answered quickly and any issues are taken care of in a timely manner. I love this company and everyone who works here!"
We responded:
"Thank you, Diane, for your thoughtful review! We're glad to hear that our team has been able to assist you promptly and make your visits enjoyable. We appreciate your support and look forward to continuing to serve you."
Profile photo of Carl Andersen

Carl Andersen

August 8, 2025

5  out of  5
rating by Carl Andersen
"Always receive great personal client service from Melissa’s office as I just received today from Angela and Erica. That’s why my family has used them for all our insurance needs since we moved here in 2005."
We responded:
"Thank you for being part of our State Farm family since 2005! We’re so grateful for your trust over the years, and it’s wonderful to hear that Angela and Erika provided you with the great personal service you’ve come to expect. We truly value your loyalty and look forward to taking care of your family for many more years!"
Profile photo of Mya Rao

Mya Rao

August 8, 2025

5  out of  5
rating by Mya Rao
"So glad we switched from Geico to State Farm. We saved so much money by doing so. At Geico, we would be routed to a 1800 number; whereas, we are able to speak to someone right here, in our local office, which is wonderful. I've had the pleasure of dealing with Tracey, and she's been incredibly polite, professional and has handled the issue right away. Highly recommend! Despite all the hurricanes and insurance companies exiting out of Florida, they’ve kept our rates mostly the same and I cannot emphasize enough how huge that is in a state like Florida! They’re truly loyal to their customers."
We responded:
"Thank you so much for your kind words and for trusting our State Farm team! We’re thrilled to hear you’ve had such a positive experience and that Tracey has taken great care of you. Providing local, personal service (and saving you money!) is exactly what we strive for every day. Your loyalty means the world to us, especially here in Florida where the insurance market can be challenging. We’re grateful to have you as part of our State Farm family! "
Profile photo of matthew radd

matthew radd

August 6, 2025

5  out of  5
rating by matthew radd
"Angela is not fast; she is blisteringly fast! Angela isnt just professional; she is the absolute epitome of professionalism!! She took care of my issue so expeditiously that we barely had time to chit chat. I dont know what Angela’s compensation looks like but it is insufficient. Melissa its pay raise time!! I have been a State Farm customer since 1983 when Randy Fowler insured my first car in Fayetteville NC. I have never seen a crew as awesome as Melissa Snively’s. Sincerely Matthew W Radd"
We responded:
"Thank you, Matthew, for your enthusiastic feedback! It's great to hear that Angela made such a positive impact on your experience with us. We truly value your long-standing relationship with State Farm and appreciate your support."
Profile photo of Sherry Garcia

Sherry Garcia

August 6, 2025

5  out of  5
rating by Sherry Garcia
"Randi was great- very efficient and got me coverage immediately. I highly recommend the State Farm office in Lithia. 🥰"
We responded:
"Thank you, Sherry, for your fantastic feedback! We're glad to hear that Randi was able to assist you efficiently. Your recommendation means a lot to us. "
Profile photo of Don Campbell

Don Campbell

July 30, 2025

5  out of  5
rating by Don Campbell
"Quick and easy!"
We responded:
"Thank you for your review and continued business. We appreciate the opportunity to serve your insurance needs here at Melissa Snively State Farm! "
Profile photo of Argelio Salazar

Argelio Salazar

July 30, 2025

5  out of  5
rating by Argelio Salazar
"Excelente asesoría y muy amable con el cliente. Se recomienda 1000%"
We responded:
"Gracias, Argelio, por tus amables palabras y por recomendarnos. Nos alegra saber que nuestra asesoría fue de tu agrado. Siempre estamos aquí para ayudarte con lo que necesites."
Profile photo of debbie odum

debbie odum

July 18, 2025

5  out of  5
rating by debbie odum
"I recently moved my auto insurance to State Farm to bundle it with my existing home insurance, and I couldn’t be more pleased. The transition was smooth, and the customer service was truly outstanding—Senia was knowledgeable, professional and friendly. The discount I received for bundling was generous and made a noticeable difference in my premiums. It’s reassuring to know I’m getting excellent coverage at a fair price, backed by a team that treats me like a valued customer."
We responded:
"Thank you, Debbie, for taking the time to share your experience with us. It's great to hear that Senia and the team made your transition smooth and that you're satisfied with the bundling discount. We're here to ensure you continue receiving excellent coverage and service. "
Profile photo of Ps4 TIMMY

Ps4 TIMMY

July 16, 2025

5  out of  5
rating by Ps4 TIMMY
"I really appreciate the service provided and very professional"
We responded:
"We appreciate you! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
Profile photo of Andres Peralta

Andres Peralta

July 15, 2025

5  out of  5
rating by Andres Peralta
"Muy feliz por explicarme todo a detalle, me siento muy tranquilo con mi seguro de auto"
We responded:
"Gracias, Andres, por tus palabras. Nos alegra saber que te sientes tranquilo con tu seguro de auto. Siempre estamos aquí para ayudarte con lo que necesites."
Profile photo of Luz Rivera

Luz Rivera

July 10, 2025

5  out of  5
rating by Luz Rivera
"My name is Maria Ortiz and my representative is Liliana Deleon. She has been my insurance representative for many years, and even if they change offices, I'll search until I find her. She's very kind. I recommend her 100%."
We responded:
"Thank you so much, Maria, for your wonderful review and for your loyalty over the years! We’re thrilled to hear that Liliana Deleon has provided you with such excellent service and support. Your recommendation means a lot to us, and we’re grateful to have you as part of our insurance family. If you ever need anything, we’re always here to help!"
Profile photo of Christy Cantwell

Christy Cantwell

June 20, 2025

5  out of  5
rating by Christy Cantwell
"We have been customers for years. The team is professional and helpful whenever we have questions or need to make changes."
We responded:
"Thank you, Christy! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
Profile photo of Mark Hurley

Mark Hurley

June 20, 2025

5  out of  5
rating by Mark Hurley
"Recently got renter's insurance. Siena helped me quickly and nicely which was a relief after the frustration of dealing with other companies. Their quote was much cheaper and more in line with what i needed. Thanks!"
We responded:
"We’re grateful for your kind words, Mark! Our team works hard to provide the best service possible, and it’s so rewarding to hear that we made a difference for you. "
Profile photo of Robert Rood

Robert Rood

June 19, 2025

5  out of  5
rating by Robert Rood
"It truly was such a pleasure working with Melissa's team! The entire team is THE BEST!!! Beginning with the amazing Erika whom invested great effort to set up my appointment, Bella's warm and humorous greeting at reception and finally Jennifer's insightful assessments of my policy that gave me fantastic coverage, and fantastic savings! The last time I had this much fun spending money was when I was at The World Famous Gold & Silver Pawn Shop in Las Vegas and was confused for Rick Harris. Local, professional, FUN team!!!"
We responded:
"Thank you, Robert, for sharing your experience with our team! We're delighted to hear that Erika, Bella, and Jennifer made your visit enjoyable and beneficial. Your feedback is greatly appreciated and helps us continue to provide top-notch service."
Profile photo of Dawn Langston

Dawn Langston

June 18, 2025

5  out of  5
rating by Dawn Langston
"Melissa is fantastic! Bonus that she is a notary as well…😊"
We responded:
"Thank you so much for your review! I’m happy to help so please reach out anytime you need our services. We’re here for you at Melissa Snively State Farm! "
Profile photo of Lisa Moore

Lisa Moore

June 16, 2025

5  out of  5
rating by Lisa Moore
"We just moved from Indiana to Florida, so it's very busy for us right now. Knowing that it has been a bit chaotic getting settled and still traveling for work, Randi called a couple times to follow-up with us. I am thankful that she called to check-in. The large move has been a lot and with her checking-in it was one less thing to remember to do. Thank you for making this part of our process quick and easy."
We responded:
"Thank you so much for taking the time to share your experience! Moving across states can certainly be overwhelming, and we're thrilled to hear that Randi's follow-ups helped ease some of the stress during this busy time for you. We always aim to make the process as smooth and convenient as possible, especially when life is hectic. Your kind words mean a lot, and we'll be sure to share your feedback with Randi. Best wishes as you settle into your new home in Florida, and please don't hesitate to reach out if you need anything else!"
Profile photo of Juan Rafael Rodríguez Pineda

Juan Rafael Rodríguez Pineda

June 16, 2025

5  out of  5
rating by Juan Rafael Rodríguez Pineda
"Necesitaba información sobre covertura, y costos, de seguros de autos. Fueron tan amables, muy profesionales, en especial Liliana DLeon. Por lo q decidí renovar y cambiar mi covertura de seguro a States Farm, Gracias Liliana por su dedicación."
We responded:
"¡Muchas gracias por tomarse el tiempo de compartir su experiencia! Nos alegra saber que Liliana DLeon pudo brindarle la información que necesitaba de manera profesional y amable. En State Farm, siempre nos esforzamos por ofrecer un servicio excepcional y ayudar a nuestros clientes a encontrar la cobertura que mejor se adapte a sus necesidades. Estamos encantados de que haya decidido renovar y cambiar su seguro con nosotros. Gracias por confiar en State Farm y en el trabajo dedicado de Liliana. ¡Estamos aquí para ayudarle siempre que lo necesite!"
Profile photo of Allen Brown

Allen Brown

June 12, 2025

5  out of  5
rating by Allen Brown
"Brabra Hellman The Best State Farm Employee Repasentive Around Thanks to her I was able to become one of State Farm Customers With Coverage for my Vehicles,Life Insurance Policy and Homeowners insurance, at a affordable Price she's Very Respectful and Helpful to accommodate Customers Concerns Regarding Insurance Coverage Thanks Ms Snively, for Her you have a great team of Employees There."
We responded:
"Thank you, Allen, for sharing your positive experience with Barbara and our team. We're glad to hear that she was able to assist you with your insurance needs at an affordable price. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Profile photo of Chelsi Childers

Chelsi Childers

June 11, 2025

5  out of  5
rating by Chelsi Childers
"Siena has been so great and accommodating for my family during our relocation!!"
We responded:
"Thank you, Chelsi, for your kind words! We're glad to hear that Siena was able to assist your family during the relocation. If you need anything else, feel free to reach out."
Profile photo of Diane Brubaker

Diane Brubaker

June 11, 2025

5  out of  5
rating by Diane Brubaker
"Met w professionalism the minute I entered the front door. As a handicapped widow, I was assisted not only w insurance needs but physical needs. I'm a very happy new client at Melissa Snively State Farm in Fishhawk. Thank you Siena for going above and beyond. Kudos to all the staff. Diane Thatcher Brubaker"
We responded:
"Thank you, Diane, for sharing your experience with us. We're glad to hear that Siena and the team were able to assist you with both your insurance and physical needs. Your kind words mean a lot to us."